Product Guarantee
We stand behind the quality of every piece we sell. If something isn't right, we'll make it right.
What's Covered
We cover damage that occurs during shipping and defects in materials or craftsmanship. Our products are warranted for 1-2 years depending on the brand, under normal household use.
A Note on Natural Materials
Our furniture is handcrafted and may vary slightly in color, finish, and construction. Marble is a natural stone—each piece has unique veining, color variations, and characteristics. These are not defects—they're what make your piece one of a kind.
How to Report an Issue
If your item arrives damaged or defective, please email us at sales@statementfurnishing.com within 5 business days of delivery. Include:
- Your order number
- Photos of the damage or defect
- Photos of the packaging (if applicable)
Once we receive your information, we'll work with you to resolve the issue—whether that's a replacement, repair, or refund.
Important: Inspect Upon Delivery
Please inspect all packaging when your item arrives. If you notice any damage, make note of it when signing for delivery. Do not accept a shipment that shows visible damage without noting it on the delivery receipt. If you sign for goods without noting damage, it may affect our ability to file a claim on your behalf.
Questions? Reach out through our Contact page.
